Our customer experience software platform provides businesses with the capabilities to:
Keep track of your growth in real time and see how you stack up against your top competitors.
With all of your reviews collated in a single easy-to-access location, your reputation management tasks are simplified and streamlined.
Our robust review request features help ensure your business will stand out in online search results.
We make managing your online reputation easy, even if you have multiple locations. Our platform collects reviews of your business across the most popular sites and organizes them onto a user-friendly dashboard. We also give you the power to respond to them quickly, whether you’re on a desktop or a mobile device.
Automatic email alerts notify you every time a new impression is posted online, so you’ll always be in the loop. Integrated social media tools enable you to share positive word-of-mouth with a simple click. You’ll also be able to push yourself to the top of search results with our easy-to-use request tool.
Join the more than 10,000 businesses across the country that have used our software to boost their reviews, gain new customers and improve their revenue.
Among the many features our software offers are:
Multi-channel monitoring — Keep tabs on every major online review site at the same time. Comments won’t escape your notice ever again. You won’t have to spend all day combing through multiple websites any longer.
Streamlined interface — Businesses that use our customer experience solutions can do everything through a single dashboard. No matter how many locations you have, use one source for all activity.
Real-time alerts — Our customer experience management tools can give you email notifications every time an impression is posted. You’ll have the power to react swiftly and decisively.
Response options — Whether you want to thank a customer for a positive word or address his or her concerns from a negative impression, our customer experience software enables you to do so quickly and directly.
Extensive insights — In addition to learning what your patrons write about you online, you’ll receive data about how your locations rank against one another, automatic reports at the corporate or regional level, and any outlets where you’re missing feedback.