In the world of online reviews, there is no shortage of platforms that come to mind. For most businesses, there are generally three that are thought of as sites that dominate the online space and consumers attention: Google, Facebook and Yelp. In the last several years, Amazon has also become a focal point for the…
These days, online reviews seem to pop up everywhere, even when you’re not expecting or looking for them. You see them scrolling through your Instagram and Twitter feeds or for a Google search of nearby restaurants. In the digital age, no one is bulletproof from the power of an online review. online reviews are everywhere,…
Last month Yahoo announced that they would integrate Yelp reviews into their website search results. Today they released the new look with the capability to get a full view of a company without having to click on any links. This is the new look of the efficiently arranged search page with the Yelp company information…
Christopher Dietz is suing Jane Perez for $750,000 after she posted critical comments about Dietz home contracting company on Yelp and Angie’s list. Dietz claims Perez’s words were false and hurt his reputation costing his company $300,000 in lost revenue. In the August 2012 review, Perez claimed Deitz caused lasting damage to her home and…
Based on a study of 316,000 Yelp reviews, Michael Luca and Georgios Zervas have found that Yelp’s review filter had hidden more than 50,000 of those, or about 16% of the reviews that they scraped from the study. And those filtered reviews shared some common characteristics tied both to the review itself, and to the…
In the last decade, a variety of ways to get in touch with your friends surfaced. Of all the social media sites that have come to the public’s attention, Facebook is by far the most popular. In 2011, Facebook had more than 750 million users, 50 percent of whom will log in the site each…
Business owners beware: A spur-of-the-moment hug with the U.S. President can land your enterprise in the middle of an online review fight. Unless you’re a restaurant owner from Fort Pierce, Fla., in which case you’ll embrace the spotlight, hit up the daytime time talk circuit and go on to bear-hug other notable U.S. citizens. In…
Optimizing business listings is an emerging form of SEO, gaining in popularity due to the prevalence of local user review sites like Yelp, Google Places and Foursquare. Getting on the first page of search results on these sites can help customers find your business and make all the difference in generating new prospects and sales….