How To Manage Your Reviews While Staying Safe At Home
May 7, 2020The volume of the work-from-home job force grew exponentially due to the current pandemic. Even before the crisis became an influencing factor, numerous people have been saying goodbye to their strenuous commute to work. Thanks to technologies like Slack, Zoom, and Google Hangouts—not to mention texting and email—it’s not necessary to be in an office…
Should You Put Product Above The Customer Experience?
November 8, 20182019 is just around the corner. Is your business prepared for the shift in consumer and business point-of-view? Spoiler: Customer experience is the future.
You’re Only as Good as Your Last Review
April 16, 2018When it comes to online reviews, there is much debate regarding which platform rules supreme. Regardless of what each marketing professional believes to be true, having a notable presence on various review sites is, arguably, more vital to the longevity of your business. There are many variables that play into the success of your business,…
ReviewPush Partners With TripAdvisor to Enhance and Streamline Customer Experience
December 12, 2017No stranger to the world of online reviews, TripAdvisor is known and utilized by millions worldwide. They are a leader in their field and have gained the trust of consumers from every corner of the world, something increasingly difficult to do in the digital age that we’ve all grown accustomed to. Enter ReviewPush: a leader…
5 Steps to More 5-Star Reviews For Your Restaurant
November 16, 2017For a business, reviews and star ratings are one of the things that weigh heavily into a consumer’s decision on whether to invest in your business or not. Within the restaurant industry, there’s no denying how vital reviews and ratings are to keeping current customers happy, while also enabling the acquirement of new customers. For…
SnapChat Adds Customer Reviews to Stories with Context Cards
October 13, 2017Snap, the parent company for Snapchat, broke the news of their new feature, Context Cards on Tuesday. Context Cards allows your Snapchat friends and those who follow you to easily access reviews and reserve a table or a seat at the location tagged in the original snap. With Context Cards, users can tag their location…
Google Adds Additional Review Site Rating Scores to Search Results
September 21, 2016You can see below that Google is now displaying aggregate rating scores from third party review sites from across the web. Because of this prominent display on mobile and desktop it’s now more important than ever to keep an eye on your aggregate ratings on third party review sites. Lee McNiel
Google Moves the Aggregate Rating Data Placement on Mobile Search Results
September 9, 2016It looks like Google is moving the placement of the aggregate review/rating data on mobile search results. We’re really not too sure what this means but you might want to keep an eye on these changes for your business. *screen shot below Lee McNiel
Consumer Study: 68% Say Positive Reviews Make Them Trust Businesses More
September 1, 2015BrightLocal has released their Local Consumer Review Study, as part of their key findings, 68% of the surveyed consumers say positive reviews made them trust a local business more. The survey targeted the North America market and had a total of 2,354 consumers respond with 90% of the completed surveys from the United States and 10% from Canada. 11 Other Key Findings:…
Facebook Launches New Places Directory
December 8, 2014Facebook has launched a new directory that allows users to search through businesses and destinations in cities across the world. Facebook uses your friends’ check-ins and what’s happening in a specific location to help you discover the best places in town. Once you identify a specific city using Facebook Places, you will be taken to…
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