To put it simply, feedback is just another term for effective listening. Consumers not only crave authenticity, but they also appreciate knowing that their voice is being heard. Your consumers will know that you value them when you acknowledge their service requests, complaints, and positive responses. Moreover, requesting feedback through a first-party landing page creates…

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In the world of online reviews, there is no shortage of platforms that come to mind. For most businesses, there are generally three that are thought of as sites that dominate the online space and consumers attention: Google, Facebook and Yelp. In the last several years, Amazon has also become a focal point for the…

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Are you having effective engagements with your customers, or keeping things too high-level to even connect? ReviewPush goes into the benefits of personalized customer engagement, and the tools that can help you improve yours.

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Have you ever wished there was a way to instantly promote your business’s raving 5-star reviews on a banner or display them in your storefront window? Google has taken the work out of the process for businesses just like yours with a little something called Small Thanks with Google. Never again will you need to…

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There’s been much debate regarding star ratings and their importance to a business over the last few years. Despite where you stand on the matter, it’s near impossible to deny the criticality of existing on sites with star ratings, and having the reviews to gain star ratings on said sites. In today’s digital age where…

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After looking at the new Google map below it seems that Google will be changing their rating scale back to the 5 star system. Google currently displays the 30 point rating for local businesses but this might not be the case in a few days. Based on our experience it seems that the 30 point…

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