To put it simply, feedback is just another term for effective listening. Consumers not only crave authenticity, but they also appreciate knowing that their voice is being heard. Your consumers will know that you value them when you acknowledge their service requests, complaints, and positive responses. Moreover, requesting feedback through a first-party landing page creates…

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Google’s employees must never sleep; or that’s how it might appear to millions worldwide as the company continues to update their products from both a policy and feature standpoint. While the rest of the population is sleeping, the masterminds of Google are constantly making tweaks to their various verticals, updating policies and changing algorithms. Google…

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With the new year in full swing, it’s time to up the ante of your marketing strategy. We’ve told you about all the old-school tactics that are still applicable and bring great success in various ways to your business, but what about the new? As a society that runs on and alongside of technological advancements,…

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For a business, reviews and star ratings are one of the things that weigh heavily into a consumer’s decision on whether to invest in your business or not. Within the restaurant industry, there’s no denying how vital reviews and ratings are to keeping current customers happy, while also enabling the acquirement of new customers. For…

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Every minute, all around the world, people are having excellent product and service experiences. Then why aren’t they writing online reviews? Simply, people need encouragement! Read on to learn four simple ways a business can generate more online customer reviews. Have a Happy Customer? Ask for a Review! Happy customers need to be invited to…

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