With the rollout of SMS campaigns for review requesting, you’re able to target the majority of your customers with mobile devices, which can translate to an increase in customer feedback; allowing you to mend situations on the fly before you have a snowball effect situation on your hands.
Are you having effective engagements with your customers, or keeping things too high-level to even connect? ReviewPush goes into the benefits of personalized customer engagement, and the tools that can help you improve yours.