Time to Define Your Customer Experience Strategy
July 16, 20202020 has been a year of many unexpected twists and turns for small businesses across the globe. With the recent economic and cultural changes, it is important our businesses adapt our marketing strategies moving forward. A big area of focus all business owners and marketing managers should highlight is their customer experience strategy. Remember: customer…
5 Steps to Improve Your Customer Interactions
May 14, 2020Everyone has had the uncomfortable experience of calling a customer service line and talking to a robot for 30 minutes. It should be our goal to communicate our humanity to our customers. According to the 2020 Digital Marketing Trends Report, customer experience is the most exciting opportunity for businesses and the reason is simple; the…
3 Ways ReviewPush Improves B2C Relationships
April 23, 2019Connection: the glue that holds all of your relationships together. The thing you look for when searching for the perfect piece of art, at a company you’re interviewing for, and in the business world: customer relationships
Why You Should Keep a Business Facebook Page (Even With The New Changes)
March 8, 2018In January, Facebook announced that there would be changes made to their news feed ranking algorithm. This move was made to appease users of the platform in efforts to scale things back to Facebook’s original purpose. The effort stems from Facebook’s attempt to connect it’s users with their friends and families’ moments more; as opposed…
How to Get More Customers To Review Your Business Online
September 12, 2017Call it a new-age problem, but online reviews are here, and they’re here to stay. If you’re not managing your online presence, you could be missing out on countless opportunities for growth in your own business’ sector. How? With a large portion of any given business’s customer base living online, there should be no surprise…
90% of Customers Say That Online Reviews Influenced a Recent Purchase Decision
April 15, 201390% of Customers Say Reading Positive Online Reviews Influenced a Purchase Decision. A recent survey by Dimensional Research, a market research firm focused on technology, found that 90% of customers who could recall having read online reviews were influenced by positive reviews in their purchase decision. Similarly, 86% said that reading negative reviews had influenced…
See How ReviewPush Works
