To say these unprecedented times have brought forth an accolade of hiccups and surprises for businesses, large and small alike, would be an understatement. Though many things have changed, something that still remains constant is that consumers value surveying online reviews when considering options in their buyer’s journey. Since even a single negative review can…

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People always talk about your brands on social media – whether you’re aware of it or not. Customers are constantly providing companies with valuable data about what they need and want from an organization’s brand. It is a business’ responsibility to be there to collect this data and respond. There are two main ways to…

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As of September 2020, Yelp has reported that 60% of businesses in the United States have experienced closures due to the ongoing epidemic. With the shifts in business practices to protect the safety of the community, many consumers have had a wide variety of responses to business changes. Uncertainty and transition is never comfortable for…

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 User 575888155 · ReviewPush Blog: Google Reviews Are Back The world is experiencing a historical moment that will be remembered for years. 2020 will be marked as a time of social and physical distancing, championing our front-line workers, businesses having to majorly change their practices and more. Currently, there is a massive audience of…

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Your business does not exist in a vacuum. Even with social isolation happening, people still and always will have opinions on your product or service. Without hearing your customer, you will continue to operate through your own personal lense. Blockbuster is a perfect example of a company that did not keep their finger on the…

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As all business owners and entrepreneurs know, the strategies and tools for encouraging word of mouth are always changing. This is in fact, one of the most exciting and challenging aspects of owning or running a business. Recently the game has changed again, and everyone is trying to reevaluate the way they look at client…

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All we’ve been reading about since the beginning of the year is customer experience and the immense value behind it. What many have failed to vocalize about the customer experience is that you cannot just make miscellaneous changes to your store, product, dealership or restaurant on a whim or an assumption. How can you and…

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In light of recent changes made by Google to their terms of service regarding online reviews, we wanted to further expand upon another change Google has been quietly implementing over the last few months. In the latest version of their terms of service, it states that businesses should not solicit reviews from customers in bulk. This specific policy…

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In a move similar to one made by Yelp several months ago, Google has updated their online review policy, targeting businesses that are either soliciting only positive reviews or discouraging negative ones. In other words,  Google is now changing it’s tone about how you can ask for reviews from your customers. Though the wording of…

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We get it: you’re tired of hearing about the value of customer reviews. You’re done with getting bullied into setting up profiles on review platforms for your business on their sites. You’ve worked hard to get your business up and running; to keep customers coming through the door. Why should you have to pay any…

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