Once upon a time, the thought that someone could create an online store of sorts, let alone make a profit off it, was a distant thought. The notion that there would be a platform, such as the internet, was thought by few prior to and even after the technological revolution. Yet, here we are: a…
With the rollout of SMS campaigns for review requesting, you’re able to target the majority of your customers with mobile devices, which can translate to an increase in customer feedback; allowing you to mend situations on the fly before you have a snowball effect situation on your hands.
2019 is just around the corner. Is your business prepared for the shift in consumer and business point-of-view? Spoiler: Customer experience is the future.