The way the world does business has changed. Today, many people will look online to find reviews and details about businesses before stepping foot into your store. Yelp, City Search, Google places and a variety of other online review sites receive millions of visitors every day. It is on websites like this that one can…

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The best form of advertising has and always will be word of mouth — one consumer tells a friend, who tells another. In our current media landscape, this translates to a consumer or client sharing their opinions via online review sites, such as Yelp, Google Local and Citysearch, and many more. Managing online reputation becomes…

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