Accessible Online Reviews Matter, Here’s Why
September 14, 2017 It’s not easy being one in a million in the online world, but your company isn’t the only one that feels this pain. Nowadays, most customers and consumers live online, and if they don’t live online; they’re utilizing the online world for reviews and recommendations in one way or another. Regardless of the industry, more…
How to Get More Customers To Review Your Business Online
September 12, 2017 Call it a new-age problem, but online reviews are here, and they’re here to stay. If you’re not managing your online presence, you could be missing out on countless opportunities for growth in your own business’ sector. How? With a large portion of any given business’s customer base living online, there should be no surprise…
Google Adds Additional Review Site Rating Scores to Search Results
September 21, 2016 You can see below that Google is now displaying aggregate rating scores from third party review sites from across the web. Because of this prominent display on mobile and desktop it’s now more important than ever to keep an eye on your aggregate ratings on third party review sites.
Google Moves the Aggregate Rating Data Placement on Mobile Search Results
September 9, 2016 It looks like Google is moving the placement of the aggregate review/rating data on mobile search results. We’re really not too sure what this means but you might want to keep an eye on these changes for your business. *screen shot below
What Kind of Reviews Can Be Removed From Yelp
November 4, 2015 As a business owner you may have heard all sorts of rumors related to Yelp and what kind of customer reviews can be removed. Yelp’s Content Guidelines and Terms of Service however indicate many cases in which customer reviews can be flagged for removal by business owners. Promo Content in Reviews Whether you are attempting…
Facebook Announces Mobile-Centric Updates to Pages
September 15, 2015 Facebook unveiled new features last week coming soon to Pages including an updated mobile layout, more prominent call-to-action buttons, and two new sections. Along with a potential increase in mobile friendliness, Facebook’s new features may increase sales to customers with eventual plans to have direct transactions on Facebook. Image courtesy of Facebook Part of…
Consumer Study: 68% Say Positive Reviews Make Them Trust Businesses More
September 1, 2015 BrightLocal has released their Local Consumer Review Study, as part of their key findings, 68% of the surveyed consumers say positive reviews made them trust a local business more. The survey targeted the North America market and had a total of 2,354 consumers respond with 90% of the completed surveys from the United States and 10% from Canada. 11 Other Key Findings:…
Google’s New Local Search Results Reduced from 7 to 3 Listings
August 18, 2015 As one of our go-to resources for the latest SEO news, Search Engine Land reported, Google this week updated their search results so that three businesses display under local business listings for any search on Google. Previously up to seven businesses along with their address and phone number were shown as part of a…
Google Tests Chat for Businesses
February 26, 2015 You may have recently spotted a chat icon for a local business in your Google search results. This is an experimental feature that Google is currently testing, which provides a text-based form of contact between customers and businesses. A live chat option is incorporated directly into search results for a local business, along with details…
Facebook Launches New Places Directory
December 8, 2014 Facebook has launched a new directory that allows users to search through businesses and destinations in cities across the world. Facebook uses your friends’ check-ins and what’s happening in a specific location to help you discover the best places in town. Once you identify a specific city using Facebook Places, you will be taken to…
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