The Ultimate Guide to ReviewPush

At ReviewPush, our main goal is to streamline online review management for businesses and brands; regardless of size or industry. You shouldn’t have to jump through numerous hoops with countless logins just to catch a glimpse of what your customers are saying about their experience with your business. We strive to put the power back into your hands by providing an intuitive and automated platform with the features and functionality you need to put your best foot forward. 

Our mission is simple: we make online review management easy! Our cross-platform solution empowers businesses to seek out new reviews, manage internal + 3rd party feedback, and leverage data to its fullest potential. With ReviewPush, you will always be kept in the loop regarding your online reputation. Big or small, we’ve got you covered!

To break down our product for you, we will cover the following four main categories of our features:

  • Manage

  • Request

  • Leverage

  • Learn

 However, you can see a full list of our features HERE at any time.

Manage

It’s important to be proactive about managing your online reputation. Stay in the loop by easily setting up email alerts and push notifications for new reviews through our system. As an added bonus, you’ll be able to respond directly to Facebook, Google, and Internal reviews without leaving our dashboard. Quick links to reviews are available for all other platforms. 

Request

Our tools have a variety of features that make it easy to request emails from your current customer lists. With ease, you can set up email campaigns directly in the dashboard. You can start from one of our templates, or create your own — we even have Mail-chimp Integration. 

In your email campaigns, you can prompt satisfied customers to leave you a glowing, positive review. Once prompted, customers can provide you with their feedback on our internal review system – only visible to you and your team. Your customers can then share their experiences on 3rd party review sites such as Google, Yelp, Facebook, and more!

Leverage

With our internal feedback system, you can easily embed customer reviews onto your site. You will have full control as to which reviews are displayed to maximize the impact. Plus, when you add your star rating to your google search results, this will help your business stand out and can enhance your local SEO. Enhancing your local SEO boosts your word of mouth marketing which can encourage your customers to share their 4-5 star review on social media from our internal feedback system. 

Learn

It’s important to gain daily insight into your brand’s evolving reputation. Understanding your online reputation’s analytics will give you a quantitative picture as to how your business is performing. Our robust analytic reports offer:

  • Breakdown of reviews by sentiment 
  • Average review by platform 
  • Weekly Statistics
  • Review source breakdown
  • High performing locations
  • Low performing locations 
  • Keyword mentions

  • Competitor Monitoring 

On top of that, your company will have a dedicated Customer Success Team helping you every step of the way. Our Customer Success Manager and Support team strive daily to make sure your team has the best possible experience with our product. Setup and user training is tailored to your company. We will ensure that it is easy to get everyone on-boarded with our product and kept in the loop regarding new features and updates. Plus, quick support is available via email or phone anytime you have questions!

At the end of the day, the core of ReviewPush is to help businesses see everything regarding their company in a holistic view giving them the power to redefine their narrative and grow based on the feedback from their customers. Our team is here for you and your business during these unprecedented times!

 

Customer Experience is now.

Is yours where it should be?

Check out what cX means to ReviewPush, and how we can enhance yours.

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