If your business is within the service industry, you are likely aware of the influence a sterling recommendation can have on your day-to-day sales and overall reputation with your community and tourists alike. Because of this, there should be no surprise that negative reviews — especially those that go unattended — have similar implications; just…

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Consumers of 2019 are getting smarter and more savvy with the way they research companies, products and different ways to get the things they need. You can promote the idea of a glorified customer experience (cX) around your eCommerce business and still fall short in the eyes of consumers you’re trying to sway. Key terms…

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Local SEO — a term you’ve heard thrown around conference rooms and conference calls too many times to count. If you’re like the masses, you refer to this as a “buzz phrase”, one that is used only to capture the attention of a search algorithm rather than adding helpful resources for those sending in such…

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All we’ve been reading about since the beginning of the year is customer experience and the immense value behind it. What many have failed to vocalize about the customer experience is that you cannot just make miscellaneous changes to your store, product, dealership or restaurant on a whim or an assumption. How can you and…

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Once upon a time, the thought that someone could create an online store of sorts, let alone make a profit off it, was a distant thought. The notion that there would be a platform, such as the internet, was thought by few prior to and even after the technological revolution. Yet, here we are: a…

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Connection: the glue that holds all of your relationships together. The thing you look for when searching for the perfect piece of art, at a company you’re interviewing for, and in the business world: customer relationships

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In the world of online reviews, there is no shortage of platforms that come to mind. For most businesses, there are generally three that are thought of as sites that dominate the online space and consumers attention: Google, Facebook and Yelp. In the last several years, Amazon has also become a focal point for the…

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Stuck in an SEO rut? ReviewPush breaks down ways you can optimize your rankings through customer reviews while offering insights about their SaaS solution.

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With the rollout of SMS campaigns for review requesting, you’re able to target the majority of your customers with mobile devices, which can translate to an increase in customer feedback; allowing you to mend situations on the fly before you have a snowball effect situation on your hands.

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Google has never shied away from consistently updating their guidelines and regulations. Google My Business is no different. Here’s what you need to know.

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